Terms & Policies

DEPOSIT POLICY: 

  • One Night In Advance Applied to Date of Departure.
  • Early Check-outs Are Subject To Same 72 Hour Cancellation Policy.
  • A $20.00 Handling Charge Will Be Deducted From ALL Deposits Prior To Refund Or Charged Credit Card For All Cancellations

CANCELLATION POLICY: 

  • A $20.00 Handling Charge Will Be Deducted From ALL Deposits Prior To Refund Or Charged Credit Card For All Cancellations
  • Family Suites- 5 Days Prior to Arrival Date To Receive Refund Less Handling Charge
  • All Others – 72 Hours Prior to Arrival Date To Receive Refund Less Handling Charge
  • No Refund Will Be Made For Unused Portion Once Any Segment Is Used

SORRY NO PETS ALLOWED

WE HONOR: Visa, MasterCard, Discover, Amex. Money Orders Accepted for Deposit Only

HOTEL POLICY:

  • Check-in Time 3:00 p.m.or as soon as rooms become available.
  • Check-out Time 10:30 a.m.
  • Extra Person Add $20.00 per night (Limit 1 extra person per room per night)
  • Rollaways Add $20.00 per night
  • Rates vary on Weekends, Holidays and During Special Events
  • A 2 Night Minimum Length of Stay May Apply On Weekends, Holidays, and Special Event Periods
  • All Rates Subject to Change without Notice
  • All Rates Subject to State and Local Taxes
  • All Credit Card Deposits Are Charged The Day Reservation Is Made. All Other Deposit Types Are Due Within 7 Days After Reservation Is Made
  • Rooms With Sofas Are Not Sofa/Sleepers
  • Complimentary BLUE DOLPHIN LAGOON WATER PARK wrist bands for registered Hotel Guests.
  • Guest Laundry Available
Use of Personal Information:
Grandmarquis-dells.com collects information from our users at several different points on our website through cookies, log files, and/or third parties to create a profile of our users. To protect your privacy, Grandmarquis-dells.com does not sell or trade personally identifiable information that visitors voluntarily provide in any registration or contest submission. This personal information is used to better understand visitors’ use of the Grandmarquis-dells.com site, which helps us provide stronger content and functionality appropriate to visitors’ needs. We do not share your profile with other parties.
Log Files:
Like most standard website servers, we use log files. This includes Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks to analyze trends, administer the site, track user movement in the aggregate and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Tracking Clicked Links:
In order to create a better electronic community, we track patterns of use in the emails we send out. We note which links are clicked in our email communications to tell us what areas are of most interest to our opt-in recipients. We may use this information to better personalize the content and promotions that we send you in future mailings. A “referrer” is the information passed along by a Web browser that references the Web URL you linked from and is automatically gathered by our Web server. This information is used to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.
Communications from the Site:
Members of the site will occasionally receive newsletters, information on services or special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Opt-Out Policy section. If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users’ privacy we provide a way to opt-out of these communications. Please see the Opt-Out section.
Security:
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, their information is protected both online and off-line. Only employees who need the information to perform a specific job are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. The servers that store personally identifiable information are in a secure environment, in a locked facility.
Legal Disclaimer:
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Opt-Out Policy:
Grandmarquis-dells.com will use email addresses and other personally identifiable information to contact visitors who communicate with us. For example, we email visitors who provide us with their email addresses for specific purposes such as receiving our email newsletters. After gathering any user information, Grandmarquis-dells.com offers users the opportunity to remove their information from our database so as not to receive future communications or to no longer interact with the website until they later chose to. Each email communication always contains instructions on how to discontinue receipt. If a visitor at any time chooses to no longer receive such information and opt-out from any future mailings, they will have the opportunity to do so.
Notification of Changes:
If we decide to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
Site Content Disclaimer
Grandmarquis-dells.com has taken all reasonable steps to ensure the accuracy of the information on this web site. However we can give no warranty regarding the accuracy or completeness of the content of this web site. Hence we accept no liability for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this web site. Grandmarquis-dells.com reserves the right to update, add, amend, remove, replace or change any part of the web site content, including but not limited to functionality and navigation at any time without prior notice. Grandmarquis-dells.com shall not be liable for distortion of data arising from any technical fault including transmission errors, technical defects, interruptions, third party intervention or viruses.
Exclusion of Liability
Grandmarquis-dells.com cannot guarantee that this web site shall be available on an uninterrupted basis and we will not be liable for any losses, costs or damages resulting from this web site not being accessible or for delays in access. Access to and use of this web site is at the user’s own risk and we cannot warrant that the use of this web site or any material downloaded from it will not cause damage to any property, including but not limited to loss of data, computer viruses, Trojan horses and others. In addition, we accept no liability in respect of losses or damages arising out of changes made to the content of this web site by unauthorized third parties.
Third Party Links
This web site contains links to other web sites which are hosted and maintained by third parties. Grandmarquis-dells.com makes no representation as to the accuracy, completeness or relevance of the information contained on such Third Party Sites. You follow links to such sites at your own risk, and we will not be liable for any loss or damage rising from your reliance upon or use of Third Party Sites. When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Web Linking Policy:
Grandmarquis-dells.com welcomes links to our site. All external links to Grandmarquis-dells.com should be clearly identified. We believe strongly in the utility of hyperlinks, which allow you to point directly to content, whether on the same site or an external site. Please use the headline of the link to which you would like to connect from Grandmarquis-dells.com

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